Shipping
We strive to get your order to you quickly. Please review the details below regarding fulfillment, estimated delivery times, shipping rates, and our policies.
Fulfillment times
All orders are processed and shipped within 3 business days. You’ll receive a confirmation email once your order has been dispatched.
Destinations
We currently ship worldwide via La Poste (French postal service). Unfortunately, due to new tariff restrictions, we are unable to ship to the United States at this time. We hope to resume service soon!
International shipping (outside France)
Shipping rates are automatically calculated based on your country of delivery at checkout. For reference, each individual product plus packaging weighs approximately 40 grams.
| Quantity | Rate |
|---|---|
| 1 item | € 4.00 |
| 2 items | € 5.80 |
| 3 – 6 items | € 9.95 |
Domestic shipping (France only)
| Quantity | Rate |
|---|---|
| 1 – 2 items | € 3.82 |
| 3 – 6 items | € 5.23 |
| 7 – 12 items | € 7.25 |
| 13 – 25 items | € 9.05 |
Estimated delivery times
| Destination | Estimated Delivery |
|---|---|
| France (Domestic) | 2–5 business days |
| Europe (EU/EEA) | 3–7 business days |
| Rest of World | 7–21 business days |
Returns & refunds
If your order arrives damaged or incorrect, please contact us within 14 days of delivery. Returns are accepted for unused, unopened products in their original packaging. Customers are responsible for return shipping costs unless the item is defective or we made a mistake. Refunds will be issued to your original payment method once we receive and inspect the returned item.
Lost or delayed orders
Please allow adequate time for delivery, especially for international shipments which may be delayed due to customs. If your order appears lost, contact us and we’ll assist in locating or replacing your shipment.
Taxes & duties
International customers are responsible for any customs duties, import taxes, or handling fees charged by their local authorities. As these fees are variable and may change at any time, they are not included in our shipping rates.
Questions?
If you have any questions about shipping, returns, or your order, don’t hesitate to contact us at .